Privacy policy

Last Updated: July 15, 2026

At Perez Luxury Furniture (accessible from perezluxury.com), we highly value the privacy of our customers and website visitors. This Privacy Policy document contains detailed types of information that is collected and recorded by Perez Luxury Furniture and how we use, protect, and process it in accordance with United States federal and state regulations.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact our customer support team at support@perezluxury.com.

1. The Types of Personal Information We Collect

We collect personal information from you in several ways when you visit our website, register an account, or complete a transaction. The categories of information we collect include:

  • Direct Customer Contact Information: This includes your first and last name, physical shipping address, billing address, phone number, and email address.
  • Secure Billing and Financial Details: When you purchase luxury furniture from us, we collect payment card information, transaction details, and billing confirmation. Please note that all transactions are processed through encrypted, industry-compliant, secure payment gateways.
  • Online Account Information: If you choose to create an account with us, we securely store your username, password credentials, and customer preferences.
  • Device and Usage Information: When you navigate our store, we automatically collect details about your web browser, IP address, network connection, time zone, and how you interact with different product pages.

2. Legal Grounds and How We Use Your Personal Information

We use the collected information to run our business efficiently and provide you with safe, premium services. Specifically, your data is used to:

  • Fulfill Orders and Deliver Products: We use your contact and payment details to process your payment, print shipping labels, calculate sales tax, and hand over packages to our shipping carriers.
  • Provide Premium Customer Support: Your email and phone number allow us to send tracking updates, resolve shipping delays, or answer inquiries regarding returns and refunds.
  • Prevent Fraud and Ensure Security: We analyze device and IP information to screen orders for potential risks, ensuring a safe shopping environment for all users.
  • Comply with Legal Requirements: We retain transaction records to fulfill state tax obligations, accounting rules, and other legal processes.

3. How We Share and Disclose Your Information

We do not sell, trade, or rent your personal data to third parties. We only share specific data with trusted third-party service providers to execute business operations, as detailed below:

  • E-commerce Hosting (Shopify): Our store is hosted on Shopify Inc. They provide us with the secure online platform that allows us to sell our furniture to you. Your data is stored securely through Shopify's databases.
  • Delivery and Logistics Partners: To deliver your oversized furniture pieces safely, we share your name, phone number, and physical address with shipping partners such as FedEx, UPS, and DHL Express.
  • Payment Gateways: We securely transmit billing details to secure payment processors (Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay) to execute secure checkouts.

4. Cookies and Web Beacons

Perez Luxury Furniture uses 'cookies' to store information about your active shopping session. These cookies allow our cart to remember the products you added while browsing, optimize your user experience, and secure the checkout process. You can choose to turn off cookies via your internet browser settings, but please note that some interactive features of our website may not function correctly without them.

5. Security and Data Retention

We implement strict administrative, technical, and physical security measures to protect your personal data. We use Secure Sockets Layer (SSL) encryption to safeguard sensitive data during transmission. We keep your personal information only for as long as necessary to process your orders, maintain accounting records, or comply with United States state tax regulations. Once the retention period expires, your data is permanently deleted or anonymized.

6. Your Rights and Choices (CCPA & GDPR Compliance)

Depending on your location (including the State of Florida and other US jurisdictions), you have specific privacy rights regarding your personal information:

  • Right to Access: You can request a copy of the specific personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal details.
  • Right to Erasure (Deletion): You can request that we permanently delete your personal information from our active databases, provided there are no active transactional or tax-related legal holds on your account.
  • Right to Opt-Out: You have the right to direct us not to use your personal information for targeted marketing or promotional emails. You can opt out at any time by clicking the "Unsubscribe" link in our emails.

If you wish to exercise any of these rights, please email us directly at support@perezluxury.com.

7. Children's Privacy Protection

We do not knowingly collect personal information from children under the age of 18. Our website, services, and luxury furniture products are directed exclusively to adults. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can remove that data from our servers.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes or updates will take effect immediately upon being posted on this website. We will indicate the date of the most recent modifications at the top of this page under "Last Updated."

Contact Our Customer Support Team

If you have any questions, concerns, or complaints about this Privacy Policy, please feel free to reach out to us:

  • Business Name: Perez Luxury Furniture
  • Physical Address: 2885 W 68th St Unit #7, Hialeah, FL 33018, United States
  • Support Email: support@perezluxury.com
  • Phone Number: +1 786-907-4752
  • Customer Support Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)