Payment Policy

Welcome to Perez Luxury Furniture. We are dedicated to providing a secure, seamless, and reliable shopping experience for our premium furniture collections. Below you will find detailed information regarding our accepted payment methods, billing terms, and security protocols.

1. Accepted Payment Methods

To provide maximum convenience, we accept a wide range of secure payment options during checkout. You can complete your purchase using:

  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay.

Note: All transactions are processed in United States Dollars (USD). If you are purchasing from outside the United States, your card issuer may apply currency conversion fees.

2. Billing Terms & Instant Charging

  • Immediate Payment: Your payment method will be charged immediately upon placing your order at checkout. This ensures that your order is secured and processed for manufacturing, packaging, and shipping without delay.
  • Pricing Accuracy: All prices listed on our website are exclusive of applicable shipping fees and taxes (which are calculated and displayed dynamically during checkout based on your delivery address). We reserve the right to modify prices at any time, but any price changes will not affect orders that have already been confirmed.

3. Payment Security & Data Protection

Your financial security is our top priority. We use industry-standard security protocols to protect your personal and payment details:

  • SSL Encryption: Our entire website—including the checkout process—is protected by Secure Sockets Layer (SSL) encryption technology. This ensures that your card information is transmitted securely and cannot be intercepted by third parties.
  • PCI Compliance: Our checkout system is powered by Shopify, which is certified Level 1 PCI DSS (Payment Card Industry Data Security Standard) compliant. We do not store, view, or retain your full credit card details on our servers.

4. Order Verification & Fraud Prevention

To protect both our customers and our business from fraudulent transactions:

  • We reserve the right to perform standard verification checks on all orders. Please ensure that your billing address matches the address on file with your credit card issuer.
  • If our system flags an order as high-risk or potentially fraudulent, our support team may contact you to verify your identity before processing or shipping the order. If we do not receive a response within 48 business hours, the order will be canceled and refunded in full.

5. Sales Tax

Sales tax is calculated and applied to your order in accordance with state and federal regulations. Any applicable tax will be clearly itemized and displayed during the checkout process before you submit your payment.

Contact Our Billing Team

If you have any questions, encounter payment errors during checkout, or need further assistance regarding our payment policy, please do not hesitate to contact us:

  • Business Name: Perez Luxury Furniture
  • Registered Address: 2885 W 68th St Unit #7, Hialeah, FL 33018, United States
  • Support Email: support@perezluxury.com
  • Phone Number: +1 786-907-4752
  • Customer Support Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)