Information We Collect
We collect information you provide directly to us, including but not limited to:
- Personal Identification Information: Full name, email address, phone number, and shipping/billing address
- Payment Information: Credit/debit card details (processed securely through our PCI-compliant payment processor, not stored on our servers)
- Order Information: Purchase history, product preferences, and browsing behavior
- Communication Data: Any information you provide when contacting our customer support team
How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process, fulfill, and ship your orders accurately
- Customer Support: To communicate with you about your orders, respond to inquiries, and provide assistance
- Marketing: To send you updates about promotions, new products, and special offers (only with your explicit consent)
- Improvement: To analyze trends, improve our website, products, and services
- Legal Compliance: To comply with applicable laws, regulations, and legal requests
Information Sharing
We value your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information only with:
- Service Providers: Trusted third-party partners who assist with order fulfillment, payment processing, shipping, and email communications
- Legal Authorities: When required by law, to comply with a subpoena, court order, or other legal process
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred (you will be notified of any such change)
Data Security
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, including:
- SSL Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) technology
- Access Controls: Only authorized personnel have access to your personal information on a need-to-know basis
- Secure Storage: Your information is stored on secure servers with firewalls and other industry-standard security protocols
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies in your browser settings; however, this may affect certain features of our website.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request corrections to inaccurate or incomplete information
- Opt-Out: Opt-out of receiving marketing communications at any time
- Deletion: Request deletion of your account and personal information (subject to legal obligations)
To exercise any of these rights, please contact us at support@perezluxurys.com.
Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website constitutes acceptance of any changes.